Work

As a UX researcher and designer, my core strength is research-driven design: conducting rigorous yet right-sized research, synthesizing findings into clear direction, and using design as a tool to reveal actionable insights and viable pathways.

My approach

I thrive at the systems level—information architecture, service design, enterprise workflows, but no matter which domain I’m operating within, I take the same approach.

• I start by understanding the context. Who needs this? What are they actually trying to do? What constraints are they working within? I ask why before I ask how.
• I map systems before I design them. This means understanding information flows, where decisions get made, what people actually do versus what we assume they do. I use research to build shared understanding with teams—not to justify decisions already made.
• I design with restraint. I strip away everything that doesn’t serve the core need. The goal isn’t novelty; it’s clarity. The best solutions often feel inevitable once you understand the problem deeply enough.

I’m comfortable in regulated environments with technical constraints, and I work best with teams that think in systems rather than fragments.

Selected work

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