Work
I work on complex projects where teams, systems, and decisions overlap. My core strength is helping teams navigate that complexity—surfacing what’s missing early, asking the questions nobody realized needed asking yet, and building consensus on the right move forward before too much time or energy goes in the wrong direction
My approach
I thrive at the systems level—information architecture, service design, enterprise workflows, organizational processes. But no matter the domain, my approach is the same:
- I start by understanding the context. Who needs this? What are they actually trying to do? What constraints are they working within? I ask why before I ask how.
- I map systems before I design them. This means understanding information flows, where decisions get made, what people actually do versus what we assume they do. I use research to build shared understanding with teams—not to justify decisions already made.
- I design with restraint. I strip away everything that doesn’t serve the core need. The goal isn’t novelty; it’s clarity. The best solutions often feel inevitable once you understand the problem deeply enough.